Confluence site is just GONE now

Brandon Lamb August 21, 2024

olypen.atlassian.net

Page unavailable

Your Atlassian Cloud site is currently unavailable.

Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.
Where did my confluence site go?! Its just suddenly gone, nothing is listed in products under admin, and holy crap trying to find a "create trouble ticket" page is impossible, links keep opening new windows, circular navigation, its like when sites hide a phone number. How do I create a trouble ticket to Atlassian to look up where the hell my confluence site went? Talk about frustrating

 

1 answer

1 vote
Aaron Pavez _ServiceRocket_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 21, 2024

HI @Brandon Lamb 

Was the site free? standard? wasnt used for a long time?

Are you able to open admin.atlassian.com?

Here is the page to create a support ticket:

https://support.atlassian.com/contact/#/

Regards

Aaron

 

Brandon Lamb August 24, 2024

It was a free site, may have not viewed a page for a couple months. Had all our documentation and diagrams here. This is why we run our own stuff, ugh, cloud software... guess we'll have to run our own on-prem instance

Brandon Lamb August 24, 2024

No way to open a ticket because the site doesnt exist, so the form says it doesnt exist, and just offers "ask the community", which directs here lol.

Sorry, we can't find this Cloud URL.

See instructions below on how to find your URL.

Except there is nothing below, blank page... who tested this stuff

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events