I have a trial license for 10 users so that I can test out confluence for use with our JIRA instance (which has a 100 user license). On initial setup, I set JIRA as the user management tool, so all users seemed to be synced with Confluence. It also asked which group should dictate who gets access to confluence (or at least that's how I interpreted it) and I set that to jira-users. Now, when I try to create a space, I'm not allowed to because I have too many confluence users. I removed EVERYONE but me and the administrator from jira-users and the License Details screen says I have 13 active users (more than I'm allowed). I don't know why it's not 2 users, and I don't know how to find these 13 users so that I can remove/deactivate them.
As a result of this, I'm basically totally unable to use confluence, as I can't add any new spaces/pages.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Community, Jessica here from the Confluence Product Marketing team! July’s community challenge is all about sharing pictures — and as an extension of our first post on what ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs