Silly question - but we have a User who can log in to our Confluence OK and in the past has been added as a user to specific spaces. They can still see and update those spaces. But when we try to add the user to another space their name does not appear in the combo-box. Their name does appear in the User Maintenance Screen and their details look OK. - Any ideas why they can not be added to any additional Spaces. Other users on the system can still be added to the spaces - just not this user.
Can you give me a bit more information about your user management? I mean, are you using the internal directory or an external one like LDAP?
From your description two possible culprits came to my mind:
This Bug (which has a workaround): https://jira.atlassian.com/browse/CONF-28615
Let me know your Confluence version as well, in case none of these links help you on this issue.
We are using LDAP.
I don't think it is the second option you suggested as the user in question is able to login to the system and access other Spaces. We just can not assign them to new spaces.
I am going to try to rebuild the index and see if that addresses the issue.
More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs