Confluence pages cannot be moved to a new location.

All our company accouts cannot move any pages in confluence.

Emergency, Thanks a lot.

3 answers

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Accepted Answer
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Bruno Rosa Atlassian Team Jul 25, 2013

If by any chance you are running the OnDemand version of Confluence, I believe you are facing a problem that was triggered by a newly discovered BUG - https://jira.atlassian.com/browse/CONF-29865. Fortunately, there is a workaround available which consists on disabling the 'Default Space Logo' setting in your instance (Confluence Admin -> Default Space Logo).

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Hello there, It is possible that you might have hit into this known issue https://confluence.atlassian.com/display/CONFKB/Unable+to+Move+Pages+with+Attachments. The resolution is included in the article.

but the question is all the pages (including which is without attachment) cannot move by any account. Could you help me?

Let's try to narrow down the possible cause. Can you create a fresh space (Using the default Global Look and Feel theme), with a fresh page, and try the following?:

  1. Navigate to Confluence Admin >> Plugins and Enable Safe Mode.
  2. Navigate to Confluence Admin >> Themes, and select the Default Theme as the current theme.
  3. Navigate to Confluence Admin >> Layouts and reset all custom layouts to default (but make sure to make a backup of the custom layouts first!, by editing the layout, and copy pasting it to a text editor, to avoid losing your customizations) - Note that we do not support customizations via Atlassian Support
  4. Navigate to Confluence Admin >> Custom HTML, and make sure that you do not have any Custom HTML added to Confluence. If there are, edit and save them into a text editor as a backup, and remove all of them.
  5. Navigate to Confluence Admin >> Stylesheet, save all custom CSS into a text editor and remove all of them.

After each step, please do try to edit the page in the fresh space and page to see if the problem still persists. Then proceed to the next step, so on and so forth.
Kind Regards,
JIng Hwa

Thank you

I've workarounded the question by

Bruno Rosa [Atlassian] · 1,352 karma · yesterday

If by any chance you are running the OnDemand version of Confluence, I believe you are facing a problem that was triggered by a newly discovered BUG - https://jira.atlassian.com/browse/CONF-29865. Fortunately, there is a workaround available which consists on disabling the 'Default Space Logo' setting in your instance (Confluence Admin -> Default Space Logo).

Did you mean another space? If you you need permissions in both spaces.

Only in the same space, thanks.

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