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Confluence only user receiving Jira issue edits

Mikaela Bertucci
Mikaela Bertucci February 28, 2020

WHY oh WHY is this happening?

 

My user is restricted to confluence only and is receiving jira ticket updates.. she is a stakeholder and is getting very annoyed by this.  Please help

 

Mikaela 

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Mikaela Bertucci
Mikaela Bertucci March 2, 2020

I figured out what it was.. We have two spaces. One for our internal development team and the other for stakeholders. I created two groups and limited the stakeholder restrictions to the stakeholder page. 

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Parvaneh Zand
Parvaneh Zand
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March 1, 2020

Hi @Mikaela Bertucci ,

Check Jira tickets that she's receiving their notifications , 

then check the notification scheme of the projects that contain those issues,

and compare them, for example if Jira is sending notification to Reporter, and she is the reporter, so you have to update the notification scheme and remove reporter.

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