Confluence @mentions email not formatted correctly

Confluence mentions were not sending out emails, so I disabled and re-enabled the Confluence Mentions Plugin.  Now the email works but the email formatting is messed up.

From: Confluence Recommendations
Sent: Tuesday, May 05, 2015 10:57 AM
To: Person's name (removed)
Subject: [Confluence]

Lurae Criswell

Then the body of the email with missing images for View Page, Add Comment, Like


Thank you!

2 answers

1 accepted

0 vote
Steven Behnke Community Champion May 05, 2015

Have you considered restarting the application? I haven't seen that issue before but off the top of my head I think it looks like the .vm templates are missing, implying they haven't been reloaded after you reenabled the mentions system add-on.

That worked, thank you!

Hey @Lurae Criswell, I was following this doc

and it does not mention anything about the 'Confluence Mentions ' plugin.  I have issue which I have posted here


Do you think we need to add that plugin to get emails?.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

299 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you