Confluence licenses

Good morning,

I've got a Problem with my confluence lincenses. I've running Jira and recently have installed confluence, too. Confluence is connected to Jira and uses Jira user-database. Everything works fine, all of the Jira users are in confluence, too.

We have 26 Jira users and 26 Jira licenses, but Confluence is only used by ten of the Jira users so we bought only ten confluence licenses.

Now Confluence says that we have 26 Confluence users, but only ten licenses.

How can I solve this Problem? If I disable not used accounts in confluence, they are disabled in Jira, too. Putting them out of "Confluence-User" group has no effect.

The use of the single userdatabase should be preserved. There will be more users in the next moths/years. Some will only need confluence, some will need only Jira and some will need both of them...

1 answer

1 accepted

Hi Fabian,

The way Confluence configure the amount of users license are different compare with JIRA. Confluence does not count the amount of confluence-users member. Instead it count the amount of users that has "Can-Use" permission or able to log-in to Confluence.

For detailed information on this, please refer to our documentation here.

Hope it helps.

Cheers,
Septa Cahyadiputra

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

74 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you