Confluence installation error Windows Server 2012

After installing JIRA S/W on Window 2012 server (no issues), after downloading the Confluence installation executable, with no errors in the process, at end I'm getting redirected to a error page: http://localhost:8090/bootstrap/selectsetupstep.action, excerpts of content below:


The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report. 
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

1 answer

0 votes

Hi Tony,

This is probably happening due to lack of permissions to write on the Confluence Home-Directory.

Please refer to this documentation for instructions on how to set write permissions for the home folder on both Linux and Windows. This should to the trick. smile

If the permissions are not related to the case, it would be worth to check the database connection parameters with Confluence, in the confluence.cfg.xml file, from the Home folder.

I hope this helps.

Best Regards.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Dec 10, 2018 in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

213 views 6 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you