Confluence header is empty and no side bar

Hi,

My team has confluence on:

https://taucompling.atlassian.net/wiki/

and recently the header section is "empy", without a list of spaces or a create space button

In addition, the side navigation bar is missing.

This makes our confluence nothing less then unusable.

I don't know waht cause this...

I will appreciate help in solving this problem.

Thanks

1 answer

1 accepted

Iddo,

This would be something to raise in the Atlassian Support portal.

https://support.atlassian.com/

Please make sure that you file the ticket in the Atlassian On Demand project.

The engineers there can take a look at your isntance and tell you exactly what is going on.

There are a limited number of customizations that you can make in OnDemand. I would bet it has to do with some plugins being disabled. Either way the Engineers there will be able to take a look at your istance.

We will need to restart your Confluence instance to fix this, so please include your preferred time to restart the instance (including timezone) when you create your ticket with us :)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

778 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you