Confluence header bar no visible

I can't see new confluence header bar, so I can't create new pages (only with shortcut "c" key).

9 answers

1 accepted

This widget could not be displayed.

Hi Felix,

Please check in UPM that the "Create" plugin is enabled. Here's how to do:

  • Go to Confluence Administration,
  • Click "Manage Add-ons"
  • In the "User Installed" drop-down, select "All add-ons"
  • Find the "Confluence Create Content Plugin"
  • If it is disabled, enable it.

If Confluence refuses to enable it, go to the logs and find the last exceptions.

Cheers,

Adrien

Great, it was that. Now I must learn how to Enable plugins.

Thank you so much.

Alright, it happened because you might have had one bad restart (maybe the machine was especially slow that day, causing plugins to timeout at start-up), Confluence deactivated some plugins and didn't reactivate them afterwards. The Create plugin is especially fanciful about this behaviour.

This widget could not be displayed.

I think this begs the question "why can't you see it"?

What are you getting on-screen? Can you try "view source" of the page to see if the bar is in the html or not? And most importantly, what did you change that killed the bar off?

This widget could not be displayed.

Here is part of html code.

What is in bold is what I can't not see.

<a  id="shareContentLink" href="/confluence" rel="nofollow"  class="share"   title="Compartir este contenido con otros usuarios por correo electrónico ">
                <span><u></u>Compartir</span>    </a>
</li>
                        
        <li class="normal ajs-menu-item"> <a id="add-menu-link" class="add hidden ajs-menu-title aui-dropdown2-trigger" href="#" aria-haspopup="true" aria-owns="add-menu" data-container="#navigation"><span><span>Agregar</span></span></a> <div id="add-menu" class="aui-dropdown2 aui-style-default"> <ul id="add-menu-space" class="section-space first aui-dropdown2-section"> <li> <a id="createPageLink" href="/confluence/pages/createpage.action?spaceKey=MIS&amp;fromPageId=753666" rel="nofollow" class="add-page" accessKey="p" title="Añadir una Página"> <span>Página</span> </a> </li> <li> <a id="createPageLinkTemplate" href="/confluence/pages/createpage-choosetemplate.action?spaceKey=MIS&amp;newSpaceKey=MIS&amp;fromPageId=753666" rel="nofollow" class="add-page-template" accessKey="p" title="Añadir una página usando una plantilla"> <span>Página de plantilla</span> </a> </li> <li> <a id="createBlogpostLink" href="/confluence/pages/createblogpost.action?spaceKey=MIS" rel="nofollow" class="add-news" title="Añadir una entrada de blog"> <span>Noticias</span> </a> </li> </ul> <ul id="add-menu-page" class="section-page aui-dropdown2-section"> <li> <a id="add-comment-menu-link" href="/confluence/display/MIS/MISTRAL?showComments=true&amp;showCommentArea=true#addcomment" rel="nofollow" class="add-comment" title="Añadir un comentario"> <span>Comentario</span> </a> </li> <a id="add-attachment-link" href="/confluence/pages/viewpageattachments.action?pageId=753666" rel="nofollow" class="add-attachment" accessKey="t" title="Añadir un Archivo Adjunto"> <span>Adjunto</span> </a> </li> </ul> </div> </li>                   
        <li class="normal ajs-menu-item">
        <a id="action-menu-link" class="action ajs-menu-title aui-dropdown2-trigger" href="#" aria-haspopup="true" aria-owns="action-menu" data-container="#navigation"><span><span>Herramientas</span></span></a>         <div id="action-menu" class="aui-dropdown2 aui-style-default">
                            <ul  id="action-menu-primary"                     class="section-primary first aui-dropdown2-section">
This widget could not be displayed.

Here is part of html code.

What is in bold is what I can't not see.

<a  id="shareContentLink" href="/confluence" rel="nofollow"  class="share"   title="Compartir este contenido con otros usuarios por correo electrónico ">
                <span><u></u>Compartir</span>    </a>
</li>
                        
        <li class="normal ajs-menu-item"> <a id="add-menu-link" class="add hidden ajs-menu-title aui-dropdown2-trigger" href="#" aria-haspopup="true" aria-owns="add-menu" data-container="#navigation"><span><span>Agregar</span></span></a> <div id="add-menu" class="aui-dropdown2 aui-style-default"> <ul id="add-menu-space" class="section-space first aui-dropdown2-section"> <li> <a id="createPageLink" href="/confluence/pages/createpage.action?spaceKey=MIS&amp;fromPageId=753666" rel="nofollow" class="add-page" accessKey="p" title="Añadir una Página"> <span>Página</span> </a> </li> <li> <a id="createPageLinkTemplate" href="/confluence/pages/createpage-choosetemplate.action?spaceKey=MIS&amp;newSpaceKey=MIS&amp;fromPageId=753666" rel="nofollow" class="add-page-template" accessKey="p" title="Añadir una página usando una plantilla"> <span>Página de plantilla</span> </a> </li> <li> <a id="createBlogpostLink" href="/confluence/pages/createblogpost.action?spaceKey=MIS" rel="nofollow" class="add-news" title="Añadir una entrada de blog"> <span>Noticias</span> </a> </li> </ul> <ul id="add-menu-page" class="section-page aui-dropdown2-section"> <li> <a id="add-comment-menu-link" href="/confluence/display/MIS/MISTRAL?showComments=true&amp;showCommentArea=true#addcomment" rel="nofollow" class="add-comment" title="Añadir un comentario"> <span>Comentario</span> </a> </li> <a id="add-attachment-link" href="/confluence/pages/viewpageattachments.action?pageId=753666" rel="nofollow" class="add-attachment" accessKey="t" title="Añadir un Archivo Adjunto"> <span>Adjunto</span> </a> </li> </ul> </div> </li>                   
        <li class="normal ajs-menu-item">
        <a id="action-menu-link" class="action ajs-menu-title aui-dropdown2-trigger" href="#" aria-haspopup="true" aria-owns="action-menu" data-container="#navigation"><span><span>Herramientas</span></span></a>         <div id="action-menu" class="aui-dropdown2 aui-style-default">
                            <ul  id="action-menu-primary"                     class="section-primary first aui-dropdown2-section">
This widget could not be displayed.
 Menu "Agregar", "Página", "Página de plantilla", "Noticias", "Comentario", "Adjunto" are invisible for me.
<a  id="shareContentLink" href="/confluence" rel="nofollow"  class="share"   title="Compartir este contenido con otros usuarios por correo electrónico ">
                <span><u></u>Compartir</span>    </a>
</li>
                        
        <li class="normal ajs-menu-item"> <a id="add-menu-link" class="add hidden ajs-menu-title aui-dropdown2-trigger" href="#" aria-haspopup="true" aria-owns="add-menu" data-container="#navigation"><span><span>Agregar</span></span></a> <div id="add-menu" class="aui-dropdown2 aui-style-default"> <ul id="add-menu-space" class="section-space first aui-dropdown2-section"> <li> <a id="createPageLink" href="/confluence/pages/createpage.action?spaceKey=MIS&amp;fromPageId=753666" rel="nofollow" class="add-page" accessKey="p" title="Añadir una Página"> <span>Página</span> </a> </li> <li> <a id="createPageLinkTemplate" href="/confluence/pages/createpage-choosetemplate.action?spaceKey=MIS&amp;newSpaceKey=MIS&amp;fromPageId=753666" rel="nofollow" class="add-page-template" accessKey="p" title="Añadir una página usando una plantilla"> <span>Página de plantilla</span> </a> </li> <li> <a id="createBlogpostLink" href="/confluence/pages/createblogpost.action?spaceKey=MIS" rel="nofollow" class="add-news" title="Añadir una entrada de blog"> <span>Noticias</span> </a> </li> </ul> <ul id="add-menu-page" class="section-page aui-dropdown2-section"> <li> <a id="add-comment-menu-link" href="/confluence/display/MIS/MISTRAL?showComments=true&amp;showCommentArea=true#addcomment" rel="nofollow" class="add-comment" title="Añadir un comentario"> <span>Comentario</span> </a> </li> <a id="add-attachment-link" href="/confluence/pages/viewpageattachments.action?pageId=753666" rel="nofollow" class="add-attachment" accessKey="t" title="Añadir un Archivo Adjunto"> <span>Adjunto</span> </a> </li> </ul> </div> </li>                   
        <li class="normal ajs-menu-item">
        <a id="action-menu-link" class="action ajs-menu-title aui-dropdown2-trigger" href="#" aria-haspopup="true" aria-owns="action-menu" data-container="#navigation"><span><span>Herramientas</span></span></a>         <div id="action-menu" class="aui-dropdown2 aui-style-default">
                            <ul  id="action-menu-primary"                     class="section-primary first aui-dropdown2-section">
This widget could not be displayed.

Here is header html code. Where "Create" option??

<

headerid="header"role="banner">

<navclass="aui-header aui-dropdown2-trigger-group"role="navigation"><divclass="aui-header-inner"><divclass="aui-header-primary"><h1id="logo"class="aui-header-logo aui-header-logo-custom"><ahref="/confluence/"><imgsrc="/confluence/s/es_ES-1988229788/4733/f235dd088df5682b0560ab6fc66ed22c9124c0be.3/_/images/logo/confluence-logo.png"alt="Confluence"/></a></h1><ulclass="aui-nav">

<liid="browseMenu"role="menu">

<aid="browse-menu-link"class="aui-nav-link aui-dropdown2-trigger"href="#"aria-haspopup="true"aria-owns="browse-menu-link-content"title="Consultar">

<spanclass="browse">Consultar</span>

</a>

<navid="browse-menu-link-content"class="aui-dropdown2 aui-style-default"aria-hidden="true"> <divclass="aui-dropdown2-section">

<ulid="browse-menu-link-leading"class="aui-list-truncate section-leading first">

<li>

<

aid="space-pages-link"href="/confluence/pages/listpages.action?key=MIS"class=" "title="Navegar por las páginas en el espacio Mistral">

Páginas

</

a>

</

li>

<li>

<

aid="space-blogposts-link"href="/confluence/pages/viewrecentblogposts.action?key=MIS"class=" "title="Ver noticias en el espacio Mistral">

Noticias

</

a>

</

li>

<li>

<

aid="space-labels-link"href="/confluence/labels/listlabels-heatmap.action?key=MIS"class=" "title="Explorar las etiquetas en el espacio Mistral">

Etiquetas

</

a>

</

li>

<li>

<

aid="space-advanced-link"href="/confluence/spaces/viewspacesummary.action?key=MIS"class=" "title="Explore funciones adicionales de espacio en el espacio Mistral ">

Operaciones de Espacio

</

a>

</

li>

<li>

<

aid="space-admin-link"href="/confluence/spaces/editspace.action?key=MIS"class=" "title="Administrar el espacio Mistral">

Administración de Espacio

</

a>

</

li>

</ul>

</div>

</nav>

</li>

</ul>

</

div><divclass="aui-header-secondary"><ulclass="aui-nav">

<li>

<

aid="doctheme-anchor"href="/confluence"class=" aui-nav-imagelink"title="">

<span></span>

</a>

</li>

<li>

<

formid="quick-search"class="aui-quicksearch dont-default-focus header-quicksearch"action="/confluence/dosearchsite.action"method="get">

<fieldset>

<labelfor="quick-search-query"class="assistive">Búsqueda rápida</label>

This widget could not be displayed.

Ok, that looks like it's removed the create completely, which implies you've removed your own "create page" permission.

Is the rest of the bar there? You are just missing "create"?

This is what I see.

Looks like you aren't logged in, or if you are, you don't have any permissions.

This widget could not be displayed.

I'm logged and I have permissions because I have created pages using shotcut key "c".

This widget could not be displayed.

Hello Felix,

please could you perform the following checks ?

- Confluence Administrator -> Global Permission : Verify your user or the related group permission

- Verify that you have no customization applied that could impact your create button (custom html or javascripts)

- If you are using Confluence 5.0.X/5.1.X, please take a look here https://confluence.atlassian.com/display/CONFKB/'Create'+button+is+missing+in+Confluence+5.0.x+or+5.1.x

Hope this helps.

Regards,

Fabio

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

102 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you