Confluence for documentation - Licensing

We want to provide documentation to our customers using Confluence. There will be 3-4 of us working on the documentation and then we want to have open access to this documentation for anyone. We will be hosting the Confluence instance (already have one instance for internal use). Can we use the 10 user license ($10 one time fee) for this purpose?

2 answers

1 accepted

2 votes
Accepted answer

A lot of us do exactly that.

Use the $10 licence for your 3-4 users doing docs, and then make any space you want read-only for "anonymous".  Then anyone who can get to your Confluence can read your docs without eating up a licence.

If the customers will not have accounts in Confluence (meaning they won't be able to comment or edit posts, or various other things) then yes you will be able to use that license.

You will need to set up Anonymous access for non-users to see documentation, which you can read about here: 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,099 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you