Confluence fails to start: IllegalStateException: Failed to create shared home directory

This is the error message I'm getting when attempting to go to confluence after restarting it:

You cannot access Confluence at present. Look at the table below to identify the reasons.

Type: Bootstrap

Description: Could not load bootstrap from environment No server id found.

Exception: IllegalStateException: Failed to create shared home directory in /var/atlassian2/application-data/confluence2/shared-home

Level: fatal


This page will automatically update every 60 seconds.

What does this mean? I'm getting nothing on google for this error, please help!

2 answers

1 accepted

0 votes
Accepted answer

It was due to invalid permissions on Confluence's home directory. I couldnt figure out which user confluence was using, so I just chmodded to 777 and it booted successfully.

Confluence is running in JVM so you need to look for java process to see what is the user running it. For example in RH linux following ps command should be able to show it:

ps aux|grep java|grep confluence

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