Confluence editor stops working when setting JVM timezone Edited

Nguyen Tran Community Champion Aug 29, 2017

https://confluence.atlassian.com/kb/setting-the-timezone-for-the-java-environment-841187402.html

After I change the JVM timezone using the parameter, the time is now correctly displayed. However, the editor has stopped working and it throws the "The editor is taking too long to load ..." error 

Anyone know how to fix this?

1 answer

0 vote
Ann Worley Atlassian Team Aug 30, 2017

I have a hunch we need to also set the time zone for Synchrony, which controls collaborative editing. The time zone isn't passed to the Synchrony JVM from the Confluence JVM. Please see Allow JVM args to be passed to Synchrony.

Please try setting the time zone in the <confluence_home>/synchrony-args.properties file and restarting Confluence to pick up the change. Note: The <confluence_home> directory is the path defined in the following file: <confluence_install>/confluence/WEB-INF/classes/confluence-init.properties

I look forward to hearing whether the editor works after you set the time zone for Synchrony to match what you set for the Confluence JVM.

Nguyen Tran Community Champion Aug 30, 2017

I have been able to make the editor work by enable synchrony-proxy in the nginx setting file and inside the setenv.sh file, plus adding the -Duser.timezone parameter inside setenv.sh as instructed in this article.

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