Confluence documentation issues: renamed, duplicated pages, missing images

Hi,

Often after editing an existing documentation on Confluence I confront the following issues:

1. some pages are renamed (for example their chapter number is gone);

2. the order in the tree is not the same. The pages are moved into other sections;

3. some pages are duplicated. The duplicated one has a new name (for example the original file is "4.1. Test" and the new page is "Test"). Only the second one is displayed and when trying to rename it back to "4.1. Test", see point 4;

4. if I try to rename the page, I receive a message saying that the page already exists, but it is not visible in the document tree;

5. images are removed from documentation.

Why is this happening and why so often?

It is a little bit unpleasant to check every day if the documentation is still ok. It is a waste of time :)

Thank you.

1 answer

0 votes

This is really a tough one to troubleshoot from this forum. It's probably best to raise a supprot ticket at support.atlassian.com to ge thelp with this one, as they will want access to your server logs etc...

Thank you Sherif,

I will open the ticket with the mentioned issues and... hope for the best :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

921 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you