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I'm having problems with my installation of Confluence.
I can not find any trace of this in the ogs files (known to me)
Could you give a few pointers where to look / where to find what is causing this?
Thanx!
The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.NullPointerException
Cause
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)
caused by: java.lang.NullPointerException
at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)
Stack Trace: hide
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)
at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115)
at com.atlassian.confluence.setup.ConfluenceEncodingFilter.getGlobalSettings(ConfluenceEncodingFilter.java:45)
at com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncodingInternal(ConfluenceEncodingFilter.java:35)
at com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncoding(ConfluenceEncodingFilter.java:27)
at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:38)
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NullPointerException
at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)
at com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:44)
at com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:88)
at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:326)
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:146)
... 24 more
Referer URL
Another important thing is to check your JDK.
Check if you are running Oracle's JDK or JRE 1.6.0_26 or later.
I had problems like this running OpenJDK.
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Can you post your log files (atlassian-confluence.log is the most helpful)? When you say crash, do you mean the pid is gone or is Confluence simply not responding?
What's the state of the CPU at this time?
It would also help if you could post the timestamp of when it happened to help focus down on a particular time period in the log.
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Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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