Confluence: collaborative editing is deactivated without any specific action from the users ?

CHERUBIN NGATSE April 16, 2020
Randomly, collaborative editing is deactivated without any specific action from the users.


here is the message received when we try to move a page


"Collaborative editing is offline now, so we can't move your page. Try again when it is reconnected"

 

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Fabian Lim
Community Leader
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January 29, 2022

Hi Cherubin,

I suggest you go through the troubleshooting guide to determine the root cause: https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html

Good luck.

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