Confluence can't authenticate to User information in Jira

We are in the process of migrating Confluence and Jira to a new server.  Both have been installed and the original system information has been restored on the new server.  The original system was set up for Jira to hold the user/password information for both.

Now, after the move, Confluence can not authenticate, but Jira can.  I am sure it is because the Confluence is still trying to look in the old spot, but I can't reconfigure in web tools becasue I can't log in.  So how can I change this to look at the new Jira server from commandline?



1 answer

0 vote
Ann Worley Atlassian Team Jul 20, 2017

The strategy I recommend is to log in with an admin from the Confluence Internal directory, then edit the JIRA User Directory in the UI to "point" at the new JIRA URL.

Here are the instructions for logging in with an internal Confluence admin: Restore Passwords To Recover Admin User Rights

I look forward to any follow up questions.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

372 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you