Confluence backup fail(permission denied)

I'm trying to make a backup and get failed

this is message of atlassian-confluence.log

 

 

2017-11-22 17:37:20,600 INFO [http-nio-8090-exec-8] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Backward compatibility for export: "Upgrade to build number: 6169" prevents compatibility before 6169
2017-11-22 17:37:22,234 WARN [http-nio-8090-exec-8] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.
-- url: /admin/dobackup.action | traceId: d9d455116c015005 | userName: admin | referer: http://192.168.9.24:8090/admin/backup.action | action: dobackup
2017-11-22 17:37:23,558 WARN [http-nio-8090-exec-8] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] endBackup Completed active objects backup.
-- url: /admin/dobackup.action | traceId: d9d455116c015005 | userName: admin | referer: http://192.168.9.24:8090/admin/backup.action | action: dobackup
2017-11-22 17:37:23,738 ERROR [http-nio-8090-exec-8] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
-- url: /admin/dobackup.action | traceId: d9d455116c015005 | userName: admin | referer: http://192.168.9.24:8090/admin/backup.action
java.io.IOException: 허가 거부
at java.io.UnixFileSystem.createFileExclusively(Native Method)
at java.io.File.createNewFile(File.java:1012)
at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:461)
at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:397)

 

 

"허가 거부" means permission denied

 

permission of backups dir is this

drwxr-xr-x 2 confluence1 confluence1 4096 11월 22 17:38 backups

 

 

 

 

1 answer

1 vote

The user running the Confluence service does not have full read/write access to <confluence home>/export

My guess is that it is not running as "confluence1"

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

941 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you