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Confluence backup fail(permission denied)

I'm trying to make a backup and get failed

this is message of atlassian-confluence.log



2017-11-22 17:37:20,600 INFO [http-nio-8090-exec-8] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Backward compatibility for export: "Upgrade to build number: 6169" prevents compatibility before 6169
2017-11-22 17:37:22,234 WARN [http-nio-8090-exec-8] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.
-- url: /admin/dobackup.action | traceId: d9d455116c015005 | userName: admin | referer: | action: dobackup
2017-11-22 17:37:23,558 WARN [http-nio-8090-exec-8] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] endBackup Completed active objects backup.
-- url: /admin/dobackup.action | traceId: d9d455116c015005 | userName: admin | referer: | action: dobackup
2017-11-22 17:37:23,738 ERROR [http-nio-8090-exec-8] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
-- url: /admin/dobackup.action | traceId: d9d455116c015005 | userName: admin | referer: 허가 거부
at Method)
at com.atlassian.core.util.FileUtils.copyFile(
at com.atlassian.core.util.FileUtils.copyFile(



"허가 거부" means permission denied


permission of backups dir is this

drwxr-xr-x 2 confluence1 confluence1 4096 11월 22 17:38 backups





2 answers

1 vote

The user running the Confluence service does not have full read/write access to <confluence home>/export

My guess is that it is not running as "confluence1"


Uncheck the box entitled "Archive to backups folder"

The backup will be created in the temp folder, for example:


You can then copy this file manually to where you need it, obviously.

*** 11/26/2020 Update: In my case, the failures occurred after I had migrated from the built-in database to a new MySql database, which required me to create a new instance (confluence3, I called it). I finally got backups working by opening permissions on both


drwxrwxrwx 2 confluence3 confluence3 4096 Nov 26 02:07



drwxrwxrwx 19 confluence3 root 4096 Sep 22 2019

The backups are written and .zip files in the former.

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