Confluence avatars turned pink after upgrade

Hello,

Last week we upgraded our Confluence Server to the latest version. For the most part everything seems to have gone well. Yet there has been one annoying issue. Every user avatar on Confluence now seems to be pink. One of our users was able to work around the issue by re-uploading his avatar image. To avoid forcing the entire company from having to do that, is there anything that can be done on the server side to fix the issue?

I saw there was an issue reported last year about all Confluence avatars showing as broken image links. That issue was apparently fixed by clearing cache. I have tried that (even though it didn't seem like a perfectly analogous issue) and that had no effect.

You can see the issue in the below image. My avatar on our internal confluence SHOULD be the same as it is on this community site.

PinkConfAvatars.png

- Dave

1 answer

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Confluence 6.3.0 was released some days ago, and as far as I remember there was a bug mentioned in the release notes, related to weird avatar images. I'd definitely check that!

It was version 6.2.3 (at least I don't see a 6.3) which was released YESTERDAY. Looks like I'm doing another upgrade.

https://confluence.atlassian.com/doc/issues-resolved-in-6-2-3-918257892.html

Yea, sorry, I also read the "Preparing for 6.3" page the same days and I mixed up things.

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