The logs is the first place to start, both on Confluence & Crowd. I'd also recommend increasing the logging level on Crowd to get some more information out.
If you are sure your password is right, the most common error is not having the Confluence IP address as an allowable address in Crowd
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Hi Community, Jessica here from the Confluence Product Marketing team! July’s community challenge is all about sharing pictures — and as an extension of our first post on what ...
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