Confluence attachment has duplicated labels

[Tiemco de Jong]

On one of our pages with an View Document macro on the attached Excel document has several labels.

The problem however is that the labels have become duplicated and the labels can not be removed anymore.

I tried to remove labels. However after reloading the page, the labels are still there.

Please advise on how to remove the labels.

[hsuhailah · Accepted solution]

You may be hitting this bug: https://jira.atlassian.com/browse/CONF-26588 and it has been fixed in Confluence 4.3

[Rodrigo Girardi Adami]

Hi there!

you might be hitting some issue regarding refreshing the database information after changing the labels.

I could find this KB that might help you: https://confluence.atlassian.com/display/CONFKB/Cannot+Add+or+Remove+a+Favourite+Space+from+the+Dashboard

I suggest to try the suggested workaround and if that doesn't work, I suggest to open a ticket for atlassian support so we can investigate that issue better.

Hope that helps!

Regards,

Rodrigo

[hsuhailah]

Heya,

Customer is hitting this bug: https://jira.atlassian.com/browse/CONF-26588 and it has been rectified in a support ticket.