Confluence and/or Jira?

Hello! I have a company that sells and installs home cinema equipment and I'm wondering if Confluence or Jira can be what we are looking for. From what I'm reading Jira (and Confluence?) is aimed at developers, but maybe it'll work for us as well?

What I'm looking for:

1. Tasks/ticket/to-do. One employee should be able to assign a task to another employee or group of people and then have the ability to follow it up and see when it's solved.

2. Calendar. When a client buys a system from our store the sales person should be able to book a appointment with any of our installer employees. Then inside this appointment it would be great if you could add extra tasks.

Is confluence and/or jira something for us? Maybe we don't need Jira? Confluence is enough?


2 answers

Hi James!

Seems like Jira and Confluence are just what you need. Jira for the tickets and Confluence with Team Calendars for calendars.

You'll be able to create an Application Links between them and then create the tickets directly through Confluence, so it will be easier to your final users.


Thanks! We are 15 users though so it's gonna be quite expensive to buy both Confluence and Jira. I saw that confluence had some tasks or something. Can I use that as "tickets"?

Yes, but they are basic compared with Jira.

This blog explains it far better than I do, even though it is for Confluence 4.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,192 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you