Can I just clarify that when you say you are hosting both JIRA and Confluence on the same VM is this the same as before? Were you previously accessing using different IP addresses or different ports?
Yes, JIRA/Confluence was on a single VM and that VM was moved to a new server which caused a change in the IP address to JIRA/Confluence. To the best of my knowledge, the ports have not changed.
What is the user server, JIRA User server? Please tail both JIRA and Confluence's logs while attempting a login, there should be no question as one of the machines should output the answer. If you're using Crowd you should tail that as well.
Anyone have any updates on this? I, too, had an emergency change in the host's IP address that both JIRA and Confluence were running on. Already updated the server.xml to reflect the new IP and neither services are accessible. Where else do I need to reflect the new IP?
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