I wasn't aware that you are using an OnDemand instance but I've also check this matter on an OnDemand instance and the space export feature is available.
Here's the documentation:
That documentation must be out of date, because in space/tools, I see as options:
View Storage Format
Export to PDF
Export to Word
Import Word Document
I am a member of confluence-administrators, but do not see "Content Tools > Export." As far as the ability to export a space, there are 2 groups that have that ability (and I'm a member of both of those groups.)
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