We have recently upgraded to Jira 5.2.6 which now allows us to get notifications from Jira in the Confluence Workbox. If we click on the notification to open it there is an Open link at the bottom of the window which I assume would open the actual Jira comment etc. For some reason this link is pointing to confluence instead of Jira to look at the Jira mentioned. Below is an example link pointing to a comment that was added to a Jira.
I believe this should be
Is there some sort of config step we missed or is this a known issue in Confluence Workbox
I believe you may start checking both JIRA and Confluence baseURL. The baseURL is used for composing links, and a misconfiguration may be causing the problem you got. THe following documentation will help you:
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