Confluence Server mobile app 'We're missing something' error

I've just tried the new Confluence Server mobile app, but unfortunately it isn't working with our Confluence installation. 

We've enabled all the 3 required plugins, as described here but still the app is displaying the error 'We're missing something'. 

Any hints? 

1 answer

0 votes

Hello Bernhard!

Thank you for your feedback.

Please make sure your instance have valid SSL certificate.

It should be issued by CA trusted on your Android device and also have information about "Intermediate CA" as described here:



Nick Moskalenko, Android developer on Server Mobile Team.



Thank you very much for your answer. 
According to the SSL check on the certificate is installed correctly - the intermediate cert is also in place. 

Any other ideas? 


Hi Bernhard,

Sorry we've taken so long to get back to you!

Is this still an issue for you? If so I suggest you double check you've met all the requirements in our documentation.

If after that it's still not working for you, please email (including your domain) and we'll look into it for you.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

240 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you