I have a problem with Confluence after I restared the host machine today. When I visit the site I see around fifty to a hundred errors in batch.js stating "Error running batched script"
The upgrade content link on the administration page does not run as it is determined to be not required. How would one go about running an "upgrade" from the command line?
the backup tool gives me the following typical java trace:
The following error(s) occurred:
Make a backup or snapshot of the server.
Download latest from: http://www.atlassian.com/software/confluence/download
For Linux, ssh to the server and do a:
sudo sh atlassian-confluence-5.1.4-x64.bin
Select ok first, then 3 for upgrade etc etc.
This actually replaces all (almost) files as jars, js's etc etc and I would expect any bad or missing files to be replaced etc.
After the upgrade Confluence is started and You can check the varios logs.
PS: This is a bit simplified description, but the basics are here - a commandline upgrade is pretty straght forward, if You dont have changed files like server.xml and added You own files under the installation. If so, You need to make these changes again.
You are mistaken if You belive Atlassian Anwsers are for paided support in Any way, this is a community based site, where we help each other.. Atlassian included - after "best effort".
You should go to the Company You pay for hosting/support - and/or Atlassian official-support, see http://www.atlassian.com/resources/support
Alternatively, an Atlassian Expert - http://www.atlassian.com/resources/experts
This is our community Q&A site, so this is not the "official" support channel. You can get in touch with our excellent support team by logging in to https://support.atlassian.com and creating a new JIRA issue. The answer that Normann provided includes a link to our support landing page, which will direct you to all the support options that we provide.
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