Confluence Questions Watchers are not receiving notifications after switching to new UI Edited

We are a  cloud users and after we have migrated to the new UI, we are not receiving any notifications for Questions Page/Space, which is located at <base-url>/wiki/plugins/servlet/ac/com.atlassian.confluence.plugins.confluence-questions/globalQuestionsViewer, even though we are watching the space. Not sure, if this is the problem only for us or is it across all the confluence users on cloud. Please take up this issue at high priority as there is no response for my feedback which I gave multiple times on this issue. Let us know if you need any more details to look into this. Thanks in advance.

1 answer

0 vote
Ann Worley Atlassian Team Dec 07, 2017

Hi RK - I am curious what channel you used to provide the feedback you did not get a response on ( or on this forum, etc?). I was not able to find any support requests from you on this topic, searching on the email address you used for Community.

I am not seeing an influx of tickets in Cloud for lack of notifications for Questions, so I recommend you open a support ticket at I would have happily opened it on your behalf, but I did not find a Cloud instance associated with your account and there were more than one instance licensed to people with the same email domain as you.

When you find out what the issue is, it would be great if you could update this thread to let us know.

Hi Ann Worley,


Thanks for the quick response. As per your suggestion I raised support request

Can you please followup with your team and get this issue resolved at the earliest.


Ann Worley Atlassian Team Dec 08, 2017

Absolutely - I followed up with a private comment on your support request. I am watching the ticket and I look forward to hearing what the resolution turns out to be.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

355 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you