Confluence PDF exporter freezes

Hey guys,

I'm trying to export a space to PDF, but every time I try it freezes at exactly 52% complete, while it says it's converting the first page. I've tried disabling my layout and stylesheet, but that didn't help. The HTML and XML exporters work perfectly, so I think the problem is with the PDF funtionality specifically.

Does anyone have an idea of what's wrong, or what might be done about it?


3 answers

1 accepted

2 votes

The following articles may help you, sir:


Otherwise, in case of having specific issues with that and some good information from the log files (mentioned in the answer above), feel free to raise a new ticket in our support channel (


Wish you the best,
Giuliano Tenedini
Confluence/Crowd Support

2 votes

Hey Tommy,

Can you please share what version of Confluence you're running there? Also, have you had the chance to check the atlassian-confluence.log file in order to search for related errors? We might get some useful information in there to troubleshoot it.



Thanks! We fixed it – we were unknowingly trying to export a few dead links from an experied free trial of Confluence

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