Confluence Licensing

With user licenses in Confluence, does the license count actual users configured in Confluence or the number of users logged into Confluence at any time?

 

Cheers

Brad

 

2 answers

Brad,

The license count is based on created users with application access.

In another wording, as shared in the below link: 

https://confluence.atlassian.com/display/CONFKB/How+to+get+a+list+of+active+users+counting+towards+the+Confluence+license

Users will count towards the license in the following ways:

  • If the user is a member of a group that has global permissions to use Confluence
  • If the user is individually granted global permissions to use Confluence

 

0 vote

Hey Brad,

Confluence's license count is based on Global Permissions. Users will count towards the license in the following cases:

  • If the user belongs to a group that has global permissions to use Confluence
  • If the user is individually granted global permissions to use Confluence

Within the UI, you can get a list of users and groups that have Global Permissions and will count against your license by navigating to Confluence Admin > Global Permissions. You can click on each group individually to reveal their members.

Also, the following query will return users that belong to a group which has global permissions:
SELECT DISTINCT u.lower_user_name
FROM cwd_user u
JOIN cwd_membership m ON u.id = child_user_id
JOIN cwd_group g ON m.parent_id = g.id
JOIN spacepermissions sp ON g.group_name = sp.permgroupname
WHERE permtype='USECONFLUENCE' AND u.active = 'T';

To get your user count down, the following guidelines may be helpful:

  • If you have more than one directory, ensure that the same user does not exist in multiple directories.
  • We recommend that you allow only particular groups to log in to each application, rather than entire directories.
  • Note that a mapped application can 'see' all users in a directory, even if not all of them can log in to the application. For example, a Human Resources application might be mapped to your entire Active Directory server, but only the HR group is allowed to log in to the application.

I hope it helps!

Eduardo

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,925 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you