The license count is based on created users with application access.
In another wording, as shared in the below link:
Users will count towards the license in the following ways:
If the user is individually granted global permissions to use Confluence
Confluence's license count is based on Global Permissions. Users will count towards the license in the following cases:
Within the UI, you can get a list of users and groups that have Global Permissions and will count against your license by navigating to Confluence Admin > Global Permissions. You can click on each group individually to reveal their members.
Also, the following query will return users that belong to a group which has global permissions:
SELECT DISTINCT u.lower_user_name
FROM cwd_user u
JOIN cwd_membership m ON u.id = child_user_id
JOIN cwd_group g ON m.parent_id = g.id
JOIN spacepermissions sp ON g.group_name = sp.permgroupname
WHERE permtype='USECONFLUENCE' AND u.active = 'T';
To get your user count down, the following guidelines may be helpful:
I hope it helps!
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Community, Jessica here from the Confluence Product Marketing team! July’s community challenge is all about sharing pictures — and as an extension of our first post on what ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs