Confluence Licensing

With user licenses in Confluence, does the license count actual users configured in Confluence or the number of users logged into Confluence at any time?

 

Cheers

Brad

 

2 answers

Brad,

The license count is based on created users with application access.

In another wording, as shared in the below link: 

https://confluence.atlassian.com/display/CONFKB/How+to+get+a+list+of+active+users+counting+towards+the+Confluence+license

Users will count towards the license in the following ways:

  • If the user is a member of a group that has global permissions to use Confluence
  • If the user is individually granted global permissions to use Confluence

 

0 vote

Hey Brad,

Confluence's license count is based on Global Permissions. Users will count towards the license in the following cases:

  • If the user belongs to a group that has global permissions to use Confluence
  • If the user is individually granted global permissions to use Confluence

Within the UI, you can get a list of users and groups that have Global Permissions and will count against your license by navigating to Confluence Admin > Global Permissions. You can click on each group individually to reveal their members.

Also, the following query will return users that belong to a group which has global permissions:
SELECT DISTINCT u.lower_user_name
FROM cwd_user u
JOIN cwd_membership m ON u.id = child_user_id
JOIN cwd_group g ON m.parent_id = g.id
JOIN spacepermissions sp ON g.group_name = sp.permgroupname
WHERE permtype='USECONFLUENCE' AND u.active = 'T';

To get your user count down, the following guidelines may be helpful:

  • If you have more than one directory, ensure that the same user does not exist in multiple directories.
  • We recommend that you allow only particular groups to log in to each application, rather than entire directories.
  • Note that a mapped application can 'see' all users in a directory, even if not all of them can log in to the application. For example, a Human Resources application might be mapped to your entire Active Directory server, but only the HR group is allowed to log in to the application.

I hope it helps!

Eduardo

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