Confluence Jira integration fail - cannot login to Confluence

Hello folks.

I did just try to connect Confluence to Jira for user management. I did use the guide I found on (scroll down to "Connecting Confluence to JIRA for User Management").

I followed the guide for JIRA 4.3 or later. When i came to 2. in the guide i got kicked out of Confluence and now I cannot log in again with my user. It came after i pushed "Save the directory settings".

Is there a way to restore this again? I guess I will try to use the Crowd function for the future, so if I just can restore everything and go back to the way it was before?

Thank you

1 answer

1 accepted

Hi Christian!

Please check here how to recover your Admin Rights.

The idea is to put the Confluence Internal Directory at the top of the User Directories so you'll be able to access your Confluence again :)

Hope it helps!

+1 to this.

Also please make sure that after you restored your Admin rights you have a unique user that resides in Confluence internal directory that has administrative right to troubleshoot this kind of issue.

Thank you very much for your help :)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,811 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you