Confluence: How can our admin regain his account?

Adam Wardell March 13, 2014

We recently restarted our computer hosting confluence. For some reason, our only admin can no longer log into his account. He tried using the password reset, but never received any email from it. I can still log into my account just fine. What can we do?

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jing_hwa_cheok
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 13, 2014

Hi Adam,

He can follow this guide https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rightsto recover his admin access.


Hope this helps!


Cheers,
Jing Hwa

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