Confluence Create Space

[Young__Hahn]

I am currently working on testing Confluence, and Create Space is not working. 

When I click on Create Space it goes into infinite loop... 

I did look at some of the documentations about it.. and Mine does not belong to that...

It is not a database problem because I can change things in database.. So I am thinking database connection is okay.. 

But most documentation is about the database... I also did the follow what was on the documentation and still doesn't work.. 

on my log 

2015-05-07 18:11:26,179 INFO [scheduler_Worker-5] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation complete for directory [ 753665 ] in [ 13ms ]

2015-05-07 18:12:26,163 INFO [scheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation for directory [ 753665 ] starting

2015-05-07 18:12:26,164 INFO [scheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache Attempting INCREMENTAL synchronisation for directory [ 753665 ]

2015-05-07 18:12:26,178 INFO [scheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation complete for directory [ 753665 ] in [ 15ms ]

2015-05-07 18:13:26,163 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation for directory [ 753665 ] starting

2015-05-07 18:13:26,164 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache Attempting INCREMENTAL synchronisation for directory [ 753665 ]

2015-05-07 18:13:26,179 INFO [scheduler_Worker-10] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation complete for directory [ 753665 ] in [ 16ms ]

2015-05-07 18:14:26,165 INFO [scheduler_Worker-7] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation for directory [ 753665 ] starting

2015-05-07 18:14:26,165 INFO [scheduler_Worker-7] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache Attempting INCREMENTAL synchronisation for directory [ 753665 ]

2015-05-07 18:14:26,203 INFO [scheduler_Worker-7] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache INCREMENTAL synchronisation complete for directory [ 753665 ] in [ 38ms ]

This goes forever.. 

How can I fix this ? 

[Nic Brough -Adaptavist- · Accepted solution]

First, stop messing with the database.  You should never touch a Confluence database while it is running, and you probably shouldn't touch it at all, unless you know exactly what you are doing.

The loop you have in your log is about synchronising the list of users with Crowd, it has nothing to do with space creation.  What else does it say in the log when you try to create a space?

[Young__Hahn]

Nothing.. That was the only log after regular starting log statements.. Nothing else was recorded..

[Nic Brough -Adaptavist-]

Sorry for the delay. You're going to need to increase logging to find out what is looping here. Also, more detail, when you use "create space", what are the full symptoms? 1. What type of space are you creating? A simple one? Or from blueprints? 2. Define "infinite loop"? What do you think is looping? Do you mean "the page never renders anything after clicking create, just gets a spinner"? 3. Is there a space created at all? I've been to places where you get the symptom described in my point 2 above, but it does actually create the space, it's just the screen never goes back to the UI correctly (down to inadequate hardware last time I saw it)