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Confluence 6.15.7 migrate to cloud error Edited

I'm using the migration tool to migrate and encounter this error

The Server being hosted on Linux

Snip of the error - 


2019-08-16 16:23:25,020 ERROR [Caesium-1-2] [] error An unhandled exception occurred when processing a AnalyticsEventConsumer job request. Reason: An IO exception occurred when communicating with a downstream service
com.atlassian.migration.agent.okhttp.IOHttpException: An IO exception occurred when communicating with a downstream service
at com.atlassian.migration.agent.okhttp.HttpService.callImpl(
at com.atlassian.migration.agent.okhttp.HttpService.callJson(
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.doRunJob(
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.lambda$runJob$0(
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(
at com.atlassian.confluence.impl.schedule.caesium.JobRunnerWrapper.runJob(
at com.atlassian.scheduler.core.JobLauncher.runJob(
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(
at com.atlassian.scheduler.core.JobLauncher.launch(
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeLocalJob(
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(
Caused by:
at okhttp3.Dns$1.lookup(
at okhttp3.internal.connection.RouteSelector.resetNextInetSocketAddress(
at okhttp3.internal.connection.RouteSelector.nextProxy(
at okhttp3.internal.connection.StreamAllocation.findConnection(
at okhttp3.internal.connection.StreamAllocation.findHealthyConnection(
at okhttp3.internal.connection.StreamAllocation.newStream(
at okhttp3.internal.connection.ConnectInterceptor.intercept(
at okhttp3.internal.http.RealInterceptorChain.proceed(
at okhttp3.internal.http.RealInterceptorChain.proceed(
at okhttp3.internal.cache.CacheInterceptor.intercept(
at okhttp3.internal.http.RealInterceptorChain.proceed(
at okhttp3.internal.http.RealInterceptorChain.proceed(
at okhttp3.internal.http.BridgeInterceptor.intercept(
at okhttp3.internal.http.RealInterceptorChain.proceed(
at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(
at okhttp3.internal.http.RealInterceptorChain.proceed(

1 answer

0 votes

Hello Vinh,

Happy to help!

Users tend to run into that error when the application link was able to establish a connection with the remote application but no response was received. The possible causes for this can be:

  • The remote application is in deadlock - For this, you can check that the remote application is operational, by accessing it as usual from the browser.
  • There is a network connection problem - Use the tools to check the connection with the remote machine.

You can find very detailed information for network connections troubleshooting on the below page:

I hope this helps! Let us know if you have any trouble.



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