Confluence 4.3.7 drag and drop not working properly

I'm running Firefox 18.0.2 on Linux Mint 12.04 and are trying to drag/drop an image into a new Confluence page (we are running 4.3.7).

The image displays in the page, but I can not edit any properties (i.e. size, border, link, effects). If I try and preview, the image disappears, and is gone when I click the Edit or Save.

It works via Insert, Image, browsing to the picture.

Not sure why the drag and drop functionality doesn't work. I've tried with various types of files.

Is this broken for other people?

1 answer

1 accepted

Hi there,

Just try to replicate the issue on my end without any issue. First and foremost, we need to confirm whether this is a browser issue or server side issue. Could you please try to replicate the issue using Chrome and see how it goes.

If Chrome also failed, you might want to double check if the feature is disabled or not.

Hope it helps.

Cheers,
Septa Cahyadiputra

Thanks Septa,

The drag and drop plugin was disabled. It works perfect now that I've enabled it.

I'm obviously going to have to add that check to my upgrade notes.

Stuart.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

910 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you