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Confluence 3.4.9 People Directory Inadvertently Hidden?

Scott Kruis Dec 07, 2012

My People directory seems to be hidden. When I browse to 'People Directory=>All People, it returns no users. However, people are able to login & I see the users when viewing them from the admin console. I did see some article about admins hiding the people directory for security but we have not instituted this

3 answers

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Scott Kruis Dec 14, 2012

I forced a manual re-index & rebooted the server. This worked!

2 votes
Ryan Goodwin Dec 07, 2012

Hi Scott,

You may be running into a known bug with the people directory. Please review this KB article which explains the cause of the issue and follow the steps to resolve the issue:

https://confluence.atlassian.com/display/CONFKB/People+Directory+Empty+or+not+Displaying+the+Proper+Number+of+People+due+to+Users+that+have+been+Deleted+from+LDAP

If this is not the case, we may need you to log a support request so we can investigate further.

Best Regards,

Ryan Goodwin

Confluence/Crowd Support

Atlassian - San Francisco

Scott Kruis Dec 09, 2012

Thanks Ryan.

I did open a case as we do not use external user management at the moment. We are in the process of upgrading to the newest release but have to do it in steps since our version was so far behind.

Thanks,

-Scott

Ryan Goodwin Dec 09, 2012

Hi Scott,

Can you link the issue number here so I can review? I think this will be more of a suport case.

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