My People directory seems to be hidden. When I browse to 'People Directory=>All People, it returns no users. However, people are able to login & I see the users when viewing them from the admin console. I did see some article about admins hiding the people directory for security but we have not instituted this
You may be running into a known bug with the people directory. Please review this KB article which explains the cause of the issue and follow the steps to resolve the issue:
If this is not the case, we may need you to log a support request so we can investigate further.
Atlassian - San Francisco
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