Confluence 3.4.9 People Directory Inadvertently Hidden?

[Scott Kruis]

My People directory seems to be hidden. When I browse to 'People Directory=>All People, it returns no users. However, people are able to login & I see the users when viewing them from the admin console. I did see some article about admins hiding the people directory for security but we have not instituted this

[Scott Kruis · Accepted solution]

I forced a manual re-index & rebooted the server. This worked!

[Ryan_Goodwin]

Hi Scott,

You may be running into a known bug with the people directory. Please review this KB article which explains the cause of the issue and follow the steps to resolve the issue:

https://confluence.atlassian.com/display/CONFKB/People+Directory+Empty+or+not+Displaying+the+Proper+Number+of+People+due+to+Users+that+have+been+Deleted+from+LDAP

If this is not the case, we may need you to log a support request so we can investigate further.

Best Regards,

Ryan Goodwin

Confluence/Crowd Support

Atlassian - San Francisco

[Scott Kruis]

Thanks Ryan.

I did open a case as we do not use external user management at the moment. We are in the process of upgrading to the newest release but have to do it in steps since our version was so far behind.

Thanks,

-Scott

[Ryan_Goodwin]

Hi Scott,

Can you link the issue number here so I can review? I think this will be more of a suport case.

[Scott Kruis]

Here you Ryan;

https://support.atlassian.com/browse/CSP-93033