I'm having some troubles understanding how "comments" work in the approval popup.
When someone send a document for approval, there's a field (that we never set, so I believe it's native) where you can write a comment.
We though it was to give some additional information in the notification that was sent to the person who's suppose to approve the document. But we only see the comment in the "page activity".
Can you help me find how to setup this correctly ?
Thanks in advance for your help.
Hi @Bernard Mortreu (or is it Nathalie?). The "comment" field in the workflow dialog box is meant to allow reviewers to add a comment when they give their approval. It is not meant to communicate information to the next assigned reviewer.
If you're trying to send a customized message to an approver when they are assigned, you could use a email, which can be trigged by our app? You can learn more about that feature here.
Let me know if I can assist you any further!
Head of Product
Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events