Collaborative Editing Doesn't work Completely

When collaborative editing is enabled in confluence 6.1.3, editing and publishing work fineeven with multiple people, but clicking on preview shows a warning that you can't talk to the server. clicking publish works fine. 

Also for some reason, with it on, i can't upload attachments, it says that the session has timed out.

Also i had been getting frequent complaints of people having session timeout issues.

Changing it to limited mode seems to fix these issues. Although I can't fully test the session timeout complaint issue until tomorrow.

Has anyone else experienced this? I'm not really sure where to take my question to.

I'm running with it disabled, since it fixes lots of problems for me. 

3 answers


are you using specific browsers? Did you check the network request logging eg. with Firebug when using Firefox. It gives you some hints where the error might come from (Proxy configuration,...)

I tried with safari, chrome and firefox, with the same results in all places. The responses appeared as though there was no response. I triple checked the proxy config, and it appeared that it was able to talk to both confluence and syncrhony, meaning collaborative editing worked. However, I could not preview something before publishing, and all attachment uploads stopped until i disabled collaborative editing.

I experience the same problem ... Creating and editing work, but I cant preview before publishing. Also I cant upload attachments for the same reason as Peter.

Latest Confluence version 6.2.2 is installed.

Does anyone know how to fix this?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,019 views 51 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you