Cloud account deleted - it is possible to reactivate?


I'm trying to pay my billing but I cant acess my portal. When i've checked my email Ive see a message saying that my account was deleted 28-feb.


I'm wondering if it is possible to reactivate with some backup.


I had a ton of important info in Confluence.


And I cant open a ticket on Cloud support because i dont have valid SEN, my old number expires.



1 answer

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Hi Rafael,

Since this is a matter of urgency try contacting see if they can assist you with this.

You could for example open a support ticket with as URL and try to get in contact that way also.

Good luck!

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