Chinese, Japanese and Russian characters are not encoded on Confluence page after some time the page has been posted

[Marina Mikhayleva]

When I create and save a Confluence page and use Chinese/Japanese/Russian characters, they are encoded correctly. But in some time (several days?) they turn into question marks, this change is not displayed in the history and none of the previous versions of the page contain correct encoding.

How can I avoid this error?

[Tiago Comasseto]

Hi Marina, this issue seems to be related to database encoding. You may confirm whether your database is configured according to our documentation: https://confluence.atlassian.com/display/DOC/Database+Configuration

Cheers

[Marina Mikhayleva]

hi Tiago, thanks a lot for your reply! will do

Marina