Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Changing LDAP server disconnects users

Hello, all.

I've migrated Atlassian to a new domain and new LDAP server, but with retaining the user's previous UID and credentials. But, when users log in (even though they have the same UID and email as before), they have lost access to their spaces and settings. Additionally, going to User Directories shows all users are "disconnected" from the last direftory sync, even though the new LDAP server has successfully synced and people can log in.

What's the disconnect? Is it the new LDAP base DN that is throwing Confluence (and Jira) for a loop? Is there a defined way to take, say, uid=jshmoe,ou=People,dc=olddomain,dc=com and "connect" them to uid=jshmoe,ou=People,dc=newdomain,dc=com so that they don't lose all their work, or access to previous tickets and issues? Is that connection based on the uid of the user, or the groups they're part of, or both? neither?

Thanks. :)

1 answer

Hello,

Looks like people are having the same UID in the old and new domain, but are users login using their UID? Or are they logging in using email address, and it's different from the old and new LDAP server?

You can have a lot of user directories connected into Confluence as long as users have the exact same username they wont lose their contents inside Confluence.

Hope that helps,

Monique

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

408 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you