Changed URL of cloud based confluence

I already paid for a year of existing confluence , but want to change the URL . I follow instructions here 

https://confluence.atlassian.com/confcloud/migrate-from-confluence-server-to-cloud-724765529.html#MigratefromConfluenceServertoCloud-Step5.ImportthesitecontentintoyourConfluenceCloudsite

Imported everything, the only problem is, do I need to repay everything? How can I use what I already paid for the old URL( it would be dropped)? 

1 answer

0 vote
Sam Hall Community Champion Jan 08, 2017

I think you can get a refund for your annual subscription if you are within 30 days of payment : https://www.atlassian.com/licensing/cloud/managing#canceling/downgradingyoursubscription-2

You could also contact Atlassian direct here: https://www.atlassian.com/company/contact/purchasing-licensing

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