Change of domain

[Deleted user]

I have a simple question.

I want confluence to run under our work domain.

But when I try to do this in the “Custom domains” menu

I get an error

“Upgrade to unlock custom domains
Start a free trial of a Jira Service Management Standard plan. Get advanced features and the support you need to scale reliably.”

I don't understand what it wants me to do. What subscription level do I need? Can I buy a Standard subscription and use Custom Domain?

[Brant Schroeder · Accepted solution]

@[deleted] Welcome to the Atlassian community

I believe custom domains might still be in early adoption per their documentation here: https://support.atlassian.com/organization-administration/docs/add-a-custom-domain/  and here: https://jira.atlassian.com/browse/CLOUD-6999   To have a custom domain I believe you have to be on a paid plan hence the free trial pop-up.

[Deleted user]

Yes, just what is the minimum paid plan I need? There are so many: separate for Confluence, separate for Jira...

[Brant Schroeder]

The standard plan should work as it is any paid plan.

[Deleted user]

Perfect. Thank you so much for your help