Change indexing language

Sascha Ungar February 6, 2023

Hi !

We need German as indexing language. Actually, we are unable to change from English during the message above:

 

Temporarily, currently only sysadmin can change indexing language and reindex all documents. Contact Atlassian Support if you need help.

 

Thanks

Sascha

P.S.: I know that it can only be done by the Atlassian Team, because I am on the free Cloud plan. I would be super thankful.

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 6, 2023

@Sascha Ungar I have escalated this to the Atlassian team.

Sascha Ungar February 6, 2023

@Brant Schroeder thank you so much.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2023

Hi @Sascha Ungar,

I created a ticket on your behalf, so please take a look at your email!

We'll be in touch shortly.

Take care,

Shannon | Atlassian Community Support 

Sascha Ungar February 7, 2023

Thank you @Shannon S 

Sebastian Hosp March 14, 2023

We have the same problem.

Any update on this problem?

Best regards ...

Sebastian

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2023

Hi @Sebastian Hosp

Support will need to change the language for you. You can raise a ticket below.

https://support.atlassian.com/contact/

Take care,

Shannon | Atlassian Community Support

Sebastian Hosp March 14, 2023

Hi Shannon,

we use Confluence Free and therefore I am not able to raise a ticket.

Is there a workaround for it besides to change plans?

Best regards ...
Sebastian

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 14, 2023

Hi Sebastian,

Thanks for your reply. Changing plans would have no effect; currently, only Atlassian Support can change the indexing language.

See the feature request CONFCLOUD-65935:

Currently the only way to change indexing language is to contact Atlassian Support.

You can raise a ticket via the Customer Advocates, and they can route the question to support, even if you have a free account. However, I'll submit a ticket now on your behalf, so please check your email for that.

Take care,

Shannon | Atlassian Community Support

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