Cannot upload site logo (Java Exception)

Hello everybody,

i need help with my confluence application (self hosted). i try to change the default site logo, but everytime i get an error exception, that i have to look in the confluence.log file.

after that i found a exception. but im not able to find any topics about that here or ether in google.

can you help me?


018-01-17 13:39:51,943 ERROR [http-nio-8551-exec-8] [confluence.plugins.lookandfeel.EditSiteLogoAction] doUpload Der Upload des Seitenlogos ist fehlgeschlagen. Weit
 -- referer: | url: /admin/sitelogo/upload.action | traceId: 120b6691f4367eb4 | userName: mkienzl@delite-it.
java.util.NoSuchElementException: No value present
        at java.util.Optional.get(
        at com.atlassian.confluence.plugins.lookandfeel.AttachmentSiteLogoManager.upload(
        at com.atlassian.confluence.plugins.lookandfeel.AttachmentSiteLogoManager.uploadLogo(
        at com.atlassian.confluence.plugins.lookandfeel.EditSiteLogoAction.updateSiteLogo(
        at com.atlassian.confluence.plugins.lookandfeel.EditSiteLogoAction.doUpload(
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(
        at java.lang.reflect.Method.invoke(
        at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(

1 answer

0 votes
Ann Worley Atlassian Team Jan 17, 2018

Hi Markus,

I found a support case with the same issue and here are the recommendations that were made to start with:

Please try the following during a maintenance window or off-hours.

I look forward to hearing the results.

Hi Ann,

I've had the same error, but your suggestions didn't fix it unfortunately. I also tried this fix but it didn't work either. 

In the end I added some custom CSS to my Space to change the logo that way (this was for our public space, the logo  doesn't matter so much for our internal spaces). 


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

314 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you