Cannot upload site logo (Java Exception)

[Markus Kienzl]

Hello everybody,

i need help with my confluence application (self hosted). i try to change the default site logo, but everytime i get an error exception, that i have to look in the confluence.log file.

after that i found a exception. but im not able to find any topics about that here or ether in google.

can you help me?

018-01-17 13:39:51,943 ERROR [http-nio-8551-exec-8] [confluence.plugins.lookandfeel.EditSiteLogoAction] doUpload Der Upload des Seitenlogos ist fehlgeschlagen. Weit
 -- referer: http://xxx.xxx.xxx.xxx:8551/admin/sitelogo/upload.action | url: /admin/sitelogo/upload.action | traceId: 120b6691f4367eb4 | userName: mkienzl@delite-it.
java.util.NoSuchElementException: No value present
        at java.util.Optional.get(Optional.java:135)
        at com.atlassian.confluence.plugins.lookandfeel.AttachmentSiteLogoManager.upload(AttachmentSiteLogoManager.java:135)
        at com.atlassian.confluence.plugins.lookandfeel.AttachmentSiteLogoManager.uploadLogo(AttachmentSiteLogoManager.java:71)
        at com.atlassian.confluence.plugins.lookandfeel.EditSiteLogoAction.updateSiteLogo(EditSiteLogoAction.java:104)
        at com.atlassian.confluence.plugins.lookandfeel.EditSiteLogoAction.doUpload(EditSiteLogoAction.java:71)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:302)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:170)

[AnnWorley]

Hi Markus,

I found a support case with the same issue and here are the recommendations that were made to start with:

Please try the following during a maintenance window or off-hours.

• Disabling or enabling all add-ons (using Safe Mode) to eliminate user installed add-ons.
  
• Please also clear the plugins cache: How to clear Confluence plugins cache

I look forward to hearing the results.

Thanks,

Ann

[James Wassink]

Hi Ann,

I've had the same error, but your suggestions didn't fix it unfortunately. I also tried this fix but it didn't work either. 

In the end I added some custom CSS to my Space to change the logo that way (this was for our public space, the logo  doesn't matter so much for our internal spaces). 

James