Cannot open attached excel file in Confluence

Hi,

when we try to open an excel fiel attached in a Confluence page, we get a weird error message:

"A problem occured while accessing the Office Document Cache"

 

Can you please help?

 

Thanks,
Rumi

1 answer

1 accepted

0 votes
Accepted answer

Hey Rumceisz,

does this problem only occur in Confluence?
Maybe this could be helpful: http://www.7tutorials.com/fix-problems-microsoft-office-document-cache-being-corrupted

Also did you have a look at the Confluence logs for any errors or warnings?

Regards,
Philipp

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,134 views 2 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you