Cannot manage Add Ons through plugins/servlet/upm Edited

I have UPM v2.22.1 on Confluence v6.1.2 behind an apache proxy.

When I try to access Manage Add-ons, the page loads but the loader spins forever and after about 5 mins, I get the error message "An unexpected error occurred. Please check the logs". 

JS Console has this : Failed to load resource: the server responded with a status of 502 (Proxy Error)

Logs (relevant section) :

-- referer: http://<host>/confluence/plugins/servlet/upm | url: /confluence/rest/plugins/1.0/installed-marketplace | traceId: 78c77a2f3b3f4a52 | userName: arvind
2017-04-24 07:34:54,362 INFO [http-nio-8090-exec-25] [atlassian.plugin.manager.DefaultPluginManager] broadcastPluginDisabling Disabling com.atlassian.upm.atlassian-universal-plugin-manager-selfupdate-plugin

Also, baseURL is set correctly. 

Any ideas? 

1 answer

I tried disabling marketplace connection and that hasn't fixed the issue. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

273 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you