Cannot install Gliffy License in Confluence On-Demand


I just bought a License for Gliffy but I can't figure out how to install it in my On-Demand Instance of Confluence.

Cheers, Mark

1 answer

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Hi Mark,

If you purhased an actual license key, then you may need to obtain a refund from Atlassian sales. Licenses are only for the download version of Confluence.

Please see this article on how to setup Gliffy in your OnDemand instance:

If you have any trouble with this, please contact us at



Gliffy Support

Hello Katy,

thanks for yout fast reply. Seems I mixed things up, espiecally my private and my company Atlassian Account :-)

Cheers, Mark

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