Cannot edit username field in Confluence 5.6.

Hi Everyone,

My username has confluence-admistrators group but when I edit a user I cannot change their username field.  The field is not editable.  I can't even edit the Full Name and Email fields, but I can add to the other fields like Phone, Website, etc...

What am I missing?  

Thank you.

2 answers

1 accepted

1 vote

Check if External User Management is turned on by any chance. If so, disable it.

For more details check, https://confluence.atlassian.com/display/DOC/Disabling+the+Built-In+User+Management

That was it! Thank you Jobin!

1 vote

Are these users coming from AD/LDAP?

Some are but some are not, and both users are from the Internal Confluence directory.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

375 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you