Cannot edit username field in Confluence 5.6.

[Ahmad Awadallah]

Hi Everyone,

My username has confluence-admistrators group but when I edit a user I cannot change their username field.  The field is not editable.  I can't even edit the Full Name and Email fields, but I can add to the other fields like Phone, Website, etc...

What am I missing?  

Thank you.

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Check if External User Management is turned on by any chance. If so, disable it.

For more details check, https://confluence.atlassian.com/display/DOC/Disabling+the+Built-In+User+Management

[Ahmad Awadallah]

That was it! Thank you Jobin!

[Jobin Kuruvilla [Adaptavist]]

Are these users coming from AD/LDAP?

[Ahmad Awadallah]

Some are but some are not, and both users are from the Internal Confluence directory.