It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot edit pages created with new editor

This morning I'm unable to edit any of pages I've created using the new editing experience. Doesn't matter which browser I try in.

The edit button works, puts the page into edit mode but then you can't place the cursor anywhere or type anything.

I wonder if this is related to my other problem where I couldn't edit titles of copied pages. I wasn't alone there, still waiting on Atlassian for help on that.

Anyone else having this problem?

1 answer

0 votes
Dominic Lagger Community Leader Mar 23, 2020

Hi @Deborah Cross 

I had the same problem within the chrome browser. I found out, that in microsoft edge the edit functions are ok. Did you try with microsoft edge? 

The other thing is, that there is an open issue for confluence cloud:

Hope this helped.

Regards, Dominic

Thanks Dominic - I've just finished up a call with our IT people - there was something in the new editing experience outside the range of IP Addresses they'd already allowed. We added some more whitelisting to the firewall and we can edit again.

So yes the problem was on our side, but it would seem there's something new from Atlassian in the new editing experience which is going to potentially cause problems for people who are very specific with their whitelisting. 

Like Dominic Lagger likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

Lessons and Learnings: Six Months of Working Remote [Discussion]

Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...

8,367 views 6 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you